Terms & Conditions
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your use of the Golden Heart Casino website (https://goldenhearts-casino.com/) and all related charitable sweepstakes, games, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy and Disclaimer. If you do not agree, you must cease using the Service immediately.
2. Eligibility and Jurisdiction
- Minimum Age: You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction, whichever is higher, to use the Service.
- Verification: We reserve the right to verify your age and identity, and suspend or terminate your account if we suspect non-compliance.
- Jurisdiction: The Service is operated under a charitable sweepstakes model. It is your sole responsibility to ensure that your participation is legal in your state or jurisdiction. We reserve the right to restrict access from any territory where sweepstakes laws are prohibited or unclear.
3. Account Registration and Security
- Accurate Information: You must provide accurate, complete, and current information during registration. You agree to update this information to keep it accurate.
- Single Account: You are permitted only one (1) account. Multiple accounts are strictly prohibited and may result in the termination of all associated accounts.
- Account Security: You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
4. Virtual Currencies and Sweepstakes Rules
A. Gold Coins (GC):
- Gold Coins are virtual tokens used for play-for-fun games only.
- GC have no monetary value and cannot be redeemed for cash prizes.
- GC can be purchased or obtained as a bonus through promotions.
B. Sweeps Coins (SC):
- Sweeps Coins are virtual tokens used to participate in sweepstakes entries.
- SC cannot be purchased directly, but are given away free of charge with Gold Coin purchases or through promotional methods (Mail-in requests, daily bonuses, etc.).
- SC won as prizes can be redeemed for cash or gift cards, subject to minimum redemption thresholds and verification procedures.
- SC must be played through (wagered) at least once before they become redeemable.
All sweepstakes are governed by our official Sweepstakes Rules, which are incorporated into these Terms by reference.
5. Redemption of Sweeps Coins (SC)
- Redemption Value: 1 Sweeps Coin is generally equivalent to $1.00 USD, subject to potential processing fees and verification requirements.
- Minimum Threshold: A minimum number of SC (as specified in the Sweepstakes Rules) must be accumulated before a redemption request can be submitted.
- Verification: All Users must complete identity and location verification checks prior to their first redemption to prevent fraud and ensure compliance. Failure to pass verification will result in the forfeiture of winnings.
6. Prohibited Activities
You may not access or use the Service for any purpose other than that for which we make the Service available. Prohibited activities include, but are not limited to:
- Fraudulent or illegal activity, including money laundering or cheating.
- Tampering with the Service, game software, or random number generators.
- Harassing, abusing, or threatening other players or staff.
- Creating or using multiple accounts (collusion).
7. Intellectual Property Rights
The Service, including all software, games, content, text, graphics, logos, and trademarks, is the property of Golden Heart Casino or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes only, in accordance with these Terms.
8. Termination and Suspension
We may, in our sole discretion, suspend or terminate your account and access to the Service at any time, without notice, for any reason, including, without limitation, a breach of these Terms, inactivity, or if we suspect fraudulent or illegal activity.
Upon termination for breach of these Terms, any Gold Coins and unredeemed Sweeps Coins in your account may be forfeited.
9. Governing Law and Dispute Resolution
These Terms and your use of the Service are governed by and construed in accordance with the laws of [Insert Governing Jurisdiction, e.g., the State of Delaware], without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in [Insert Governing City/County, e.g., New Castle County, Delaware].
10. Contact Us
If you have any questions or concerns regarding these Terms or the Service, please contact us at:
Golden Heart Casino
Email: [Insert Support Email Here]
These Terms & Conditions were last updated on December 15, 2025.